The Five Disfunctions of a Team – jeffersonvann

staying real

“By acknowledging the imperfections of their humanity, members of functional teams overcome the natural tendencies that make trust, conflict, commitment, accountability, and a focus on results so elusive.”

Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2330.

prioritising collective results

“Though all human beings have an innate tendency toward self-preservation, a functional team must make the collective results of the group more important to each individual than individual members’ goals.”

Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2295.

ultimate dysfunction

“The ultimate dysfunction of a team is the tendency of members to care about something other than the collective goals of the group.”

Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2279.

Atychiphobia

“More than any policy or system, there is nothing like the fear of letting down respected teammates that motivates people to improve their performance.”

Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2237.

respect and expect

“Members of great teams improve their relationships by holding one another accountable, thus demonstrating that they respect each other and have high expectations for one another’s performance.”

Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2237.