“…teams that engage in productive conflict know that the only purpose is to produce the best possible solution in the shortest period of time.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., Kindle location 2100.
“…the higher you go up the management chain, the more you find people spending inordinate amounts of time and energy trying to avoid the kind of passionate debates that are essential to any great team.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 201.
“By building trust, a team makes conflict possible because team members do not hesitate to engage in passionate and sometimes emotional debate, knowing that they will not be punished for saying something that might otherwise be interpreted as destructive or critical.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 201.
“In the context of building a team, trust is the confidence among team members that their peer’s intentions are good, and that there is no reason to be protective or careful around the group.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 194-195.
“…how members of truly cohesive teams behave: 1. They trust one another. 2. They engage in unfiltered conflict around ideas. 3. They commit to decisions and plans of action. 4. They hold one another accountable for delivering against those plans. 5. They focus on the achievement of collective results.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 189-190.
jeffersonvann 