“Without committing to a clear plan of action, even the most focused and driven people often hesitate to call their peers on actions and behaviours that seem counterproductive to the good of the team.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 189.
“Without having aired their opinions in the course of passionate and open debate, team members rarely, if ever, buy in and commit to decisions, though they may feign agreement during meetings.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., Kindle location 1954.
“Teams that lack trust are incapable of engaging in unfiltered and passionate debate of ideas. Instead, they resort to veiled discussions and guarded comments.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., Kindle location 1952.
“Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., Kindle location 1950.
“Some people are hard to hold accountable because they are so helpful. Others because they get defensive. Others because they are intimidating. I don’t think it’s easy to hold anyone accountable, not even your own kids.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., Kindle location 1567.
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