“The ultimate dysfunction of a team is the tendency of members to care about something other than the collective goals of the group.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2279.
“More than any policy or system, there is nothing like the fear of letting down respected teammates that motivates people to improve their performance.” Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2237.
“Members of great teams improve their relationships by holding one another accountable, thus demonstrating that they respect each other and have high expectations for one another’s performance.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2237.
“…one of the best tools for ensuring commitment is the use of clear deadlines for when decisions will be made, and honouring those dates with discipline and rigidity.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2205.
“In many cases, teams have all the information they need, but it resides within the hearts and minds of the team itself and must be extracted through unfiltered debate.”Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable. Kindle location, 2169.
