“…how members of truly cohesive teams behave: 1. They trust one another. 2. They engage in unfiltered conflict around ideas. 3. They commit to decisions and plans of action. 4. They hold one another accountable for delivering against those plans. 5. They focus on the achievement of collective results.”
Patrick Lencioni, The Five Dysfunctions of a Team: A Leadership Fable., 189-190.
jeffersonvann 